Advice from the collective knowledge of 80,921+ operators across 152 countries
Hotels' biggest constraints - labor and data integration - are being fully unlocked by AI. The hotels buying software based on data are already pulling ahead of those buying on instinct. | The 2026 HotelTechIndex™ Market Leaders Report is out now. Inside: the 10 forces reshaping hotel tech, the top-ranked products by category, the HT50™ inaugural top 50 companies, and the 10 best places to work in hotel tech. | Here's what the leaders are doing differently. → | | THE 2026 HOTEL TECH ALMANAC | | If your last tech audit was more than 12 months ago, you're already behind. | The vendors you evaluated in 2024 look different today. Workflows that didn't exist two years ago are now operationally critical. And the cost of the wrong technology decision - in time, integration debt, and displaced revenue - has never been higher. | Today we're releasing 2026 HotelTechIndex™ Market Leaders Report. | Some of the trends you'll find in the report: | AI agents augmenting tools. Your vendors are no longer just selling software. They're selling capabilities and autonomous systems that act without you. Search-based discovery is evolving. Travelers are finding hotels through AI conversations, not just Google searches. Most hotels aren't showing up. The data moat is real. The hotels that own their guest data will have a structural advantage that compounds every year. Most hotels are giving that data away.
| 👉 Download the 2026 HotelTechIndex Market Leaders Report | |
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| | TECH INSPIRATION | 4 Ways to Grow Your Hotel Business Right Now | The best operators don't just keep up—they stay curious. They demo new tools, test ideas in real workflows, and talk to peers to see what's actually working. That's how you find the small changes that compound into meaningful results. Pick your department below and commit to trying at least one new tool this week. Even a single demo can spark an idea that improves performance, saves time, or unlocks new revenue. | |
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| | Thanks for reading! If you have any questions you can contact info@hoteltechreport.com | Disclosure: Some things in this newsletter may be a sponsored post or CITYKEY LLC (D.B.A "Hotel Tech Report") may be getting a small commission if you sign up / fill out their form or CITYKEY LLC might own a percent of the business. In particular, but not always, those sponsored or commissioned or owned posts might have an * in the subject headline. Read our privacy policy here. |
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